Managing Multiple Locations

Managing Multiple Locations

If your business has more than one branch, outlet, or storefront, ProfileDesk makes it simple to manage them all from one place. This guide explains how multi-location support works and how to move between your locations with ease.

How many locations can I manage?

The number of locations you can manage depends on your plan:

• Free — 1 location
• Pro — up to 5 locations
• Agency — up to 25 locations

If you need more locations than your current plan allows, you can upgrade at any time from your account settings. All the locations you manage in your Google Business Profile will be available to add, up to your plan’s limit.

The location switcher

At the top of your ProfileDesk dashboard you will find the location switcher. This is a simple dropdown menu that lists all your connected locations.

1. Tap or click the location name shown at the top of the screen.
2. A list of your locations appears.
3. Select the location you want to work on.
4. The dashboard instantly updates to show that location’s reviews, posts, and insights.

Switching is instant, so you can hop between your branches in seconds.

The roll-up view

Want the big picture across your whole business? Use the roll-up view.

Instead of focusing on one location, the roll-up view combines information from all your locations into a single summary. At a glance you can see totals such as new reviews, average ratings, and pending replies across every branch. It is the fastest way to spot which location needs your attention today.

You can switch back to a single location at any time using the location switcher.

Per-location settings and alerts

Every location is different, so ProfileDesk lets you tailor settings for each one individually. For any single location you can adjust:

• AI reply mode — for example, drafts for one branch and auto-reply for another.
• Business information — hours, contact details, and description specific to that location.
• Alerts and notifications — choose to be notified about new reviews or messages for that location.

To change these, first select the location using the switcher, then open Settings. The changes you make will apply to that location only, leaving your other branches untouched.

Tips for managing many locations

• Start with the roll-up view each morning to see where the action is.
• Set alerts on your busiest or most review-heavy locations so nothing slips through.
• Use per-location AI modes to match each branch’s needs, some may need a more personal touch than others.
• Name your locations clearly in your Google Business Profile so they are easy to tell apart in the switcher.

Adding a new location

When you open a new branch and verify it on Google, it will appear in ProfileDesk automatically after your next sync (as long as you are within your plan’s location limit). From there, you can set it up just like your other locations.

Managing many locations does not have to be complicated. With the switcher and roll-up view, your whole business stays organized in one clear dashboard.