Your Google Business Profile, on autopilot
ProfileDesk AI is an AI Google review reply and response tool — it reads your reviews, drafts replies in your voice, finds keyword opportunities and writes your posts, always with you in control.
Four steps, and you decide the last one
Reads your reviews
Every new review flows in through the official Google Business Profile API, the moment it’s posted.
Understands sentiment
AI scores how positive or negative each review is and tags the topics customers actually mention.
Drafts on-brand replies
It writes a reply in your voice — specific to the review, ready for a quick glance and a send.
You approve or automate
Keep everything as drafts, auto-reply only to happy reviews, or route anything negative to you first.
Understands every review the instant it lands.
ProfileDesk AI reads each new review, scores its sentiment and tags the topics that matter — service, food quality, wait times, value — so you see what’s really driving your rating, not just a star count.
- Sentiment scored on every review
- Automatic topic and issue tagging
- Spot recurring problems early
Food was cold and the staff was rude.
Illustrative sample data.
AI review responses, drafted in seconds.
Get a thoughtful, on-brand reply drafted for every review. Keep it as a draft for your approval, auto-reply to happy 4–5★ reviews, or go full autopilot. You choose the level, and you stay in control.
- Draft for approval, or fully automate
- Learns your tone from past replies
- Negative reviews can route to you first
You choose the level — you stay in control.
Illustrative sample data.
Turns search data into next steps.
ProfileDesk AI watches the real terms customers use to find you and turns them into concrete moves — attributes to add, posts to write, details to complete — each ranked by likely impact.
- Actionable suggestions, not just charts
- Grounded in your real search terms
- Apply a suggestion in one tap
Illustrative sample data.
Google Posts that write themselves.
Describe an offer, or let AI suggest one, and it assembles a ready-to-publish Google Post — headline, body, call-to-action and placeholder artwork — for you to tweak and ship in seconds.
- Draft posts from a one-line prompt
- Preview exactly as Search shows it
- You approve before anything publishes
Fresh filter coffee & a hot breakfast, all weekend long.
Illustrative sample data.
AI that sounds like you, not a robot
- Learns from your own past replies
- Personalised to your business account only
- Never blended with, or shared across, other businesses
Learned from your last 24 replies · sample
“Thanks so much, Priya! So glad you loved the filter coffee — see you again soon. ☕”
Illustrative sample data.
What could autopilot save you?
Time-saved calculator
Estimate what AI Autopilot could save you each month.
Estimate only — actual time saved and response rates vary by business.
Powerful AI, with hard limits
We built the AI layer to respect your data and Google’s policies. These aren’t settings — they’re commitments.
Never used to train AI models
Your data and your customers’ reviews are never used to train, fine-tune or improve any generalized AI model.
Only powers features you enable
AI processing happens solely to run the specific features you choose to turn on — nothing more.
Logged and reversible
Every automated action is recorded in an activity log, and anything the AI does can be undone.
You stay in control
Negative reviews can always be routed to you first, and you can drop to draft-only or turn AI off at any time.
Put your profile on autopilot
AI Autopilot is included with Pro and Agency. Join the waitlist for early access and launch pricing.
Questions about the AI? hello@profiledesk.in